Case Study — Compassion Australia

An EOFY campaign delivering 39.3% YoY revenue growth.

Beating a demanding ROAS target of 8 to reach 12.12 on Google and 19.41 on Meta — driving over $1.7M in attributed digital donations in a tough non-profit market.

ClientCompassion Australia
SectorCharity
Campaign Period18 Apr – 30 Jun 2025
Solution FocusEOFY Campaign Success

Exceeding an 8× ROAS target in a rising-cost market.

BROAD REFORM was entrusted to manage Compassion Australia's 2025 End-of-Financial-Year (EOFY) digital campaign, navigating a challenging non-profit sector with rising competition and increased ad costs. By implementing a proactive strategy — early market penetration, full-funnel budget allocation and dynamic optimisation — the campaigns not only met but significantly exceeded the ROAS target of 8, achieving a total 12.12 for Google Ads and 19.41 for Meta Ads.

The result: over $1.7M in attributed digital donations and a 39.3% increase in total revenue year-over-year — clear evidence that large-scale digital strategy can deliver strong financial results even in tough market conditions.

Impact in numbers

The headline results

0.0%
Total revenue growth YoY
$1.7M+
Attributed digital donations
12.12×
Google Ads ROAS (target 8)
19.41×
Meta Ads ROAS (target 8)
The challenge

Navigating a difficult environment

Compassion Australia's EOFY campaign faced significant headwinds in a challenging non-profit sector:

  • Rising competition for donations across the sector.
  • Higher average Cost Per Click (CPC) and Cost Per Mille (CPM).
  • Less favourable economic conditions reducing giving from direct and organic search.

Despite this, BROAD REFORM was entrusted with a significant year-over-year budget increase to prove that large-scale digital strategies could drive donations efficiently. The core objective: keep a tight rein on spend while meeting a demanding ROAS target of 8.

The strategy

Proactive & optimised

BROAD REFORM deployed a dynamic, proactive strategy to combat market pressures and secure an early advantage.

01

Early Market Penetration

The action

Drawing on prior-year learnings, we launched the 2025 EOFY campaigns earlier than most charities (18 April).

The impact

Secured a top-of-mind presence with key audiences, setting the stage for stronger conversions during the critical June push.

02

Full-Funnel Budget Allocation

The action

High-impact YouTube and Meta video at the top of funnel; dedicated retargeting budget for warmed and existing donors at the bottom.

The impact

A short path from awareness to donation, and maximised conversions right before the financial deadline.

03

Dynamic Optimisation & Budget Control

The action

Real-time budget and audience optimisation despite a 60%+ rise in CPC and 147% increase in CPM over the period.

The impact

A tight rein on spend — final total budget utilisation of just 75%, deploying funds strategically without overspend.

Results

Exceeding targets on key metrics

An early, robust and dynamic strategy allowed BROAD REFORM to over-deliver on the ROAS target and help CAU achieve a higher-than-expected final result.

Key performance indicatorResultChange YoY
Total campaign revenue$5,118,459↑ 39.3%
Google Ads attributed donations$1,135,638↑ 21.1%
Meta Ads attributed donations$572,025↑ 30.7%
Google Ads total ROAS12.12↑ 51.5% above target
Meta Ads total ROAS19.41↑ 142.6% above target
Total ad platform cost$125,945.70Target ROAS: 8

Superior results in tough conditions

39.3%
Total revenue growth YoY
12.12×
Google Ads ROAS
19.41×
Meta Ads ROAS
75%
Budget utilisation

By combining proactive market entry, a smart full-funnel strategy and dynamic optimisation despite rising costs, BROAD REFORM not only met but significantly exceeded the ROAS target — delivering $1.7M+ in attributed digital donations and proving we can navigate tough market conditions to deliver superior financial results for our non-profit partners.

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It is remarkable to find a partner with such capabilities — we know we can rely on their team to deliver to brief, and more.
Ashley Vos
Ashley Vos
Digital Marketing & Platform Lead, Compassion Australia