Case Study — Zion Engagement & Planning

A bespoke LMS bridging Indigenous education and technology.

A custom Learning Management System honouring First Nations circular learning methodologies — seamlessly integrated with HubSpot CRM.

ClientZion Engagement & Planning
SectorIndigenous Education
Solution FocusBespoke LMS + CRM Integration
PlatformHubSpot CRM

Modernising teaching while preserving cultural integrity.

Zion Engagement and Planning, an Indigenous education organisation in Australia, embarked on a transformative journey to modernise its teaching methods while preserving cultural integrity. The goal: a bespoke Learning Management System that honoured Australian First Nations' circular learning methodologies and integrated seamlessly with HubSpot CRM for improved user engagement and streamlined data management.

At a glance

The build

LMS
Bespoke platform built
6
Delivery stages
HubSpot
CRM integrated via API
Circular
First Nations learning paths
The process

Six stages from research to rollout

Stage 01

Research & LMS selection

Challenge

Find an LMS that could accommodate circular learning paths aligned with Indigenous teaching methods.

Solution

Extensive, culturally-relevant research led to an LMS supporting bespoke, circular learning flows compatible with Zion's approach.

Stage 02

Integration with CRM

Challenge

A seamless connection between the LMS and HubSpot CRM for efficient data transfer and management.

Solution

Mediated between platforms, configured API connections and set up automations for real-time, synchronised data.

Stage 03

Cultural learning modules

Challenge

A curriculum that respected First Nations teaching methods and prioritised cultural relevance.

Solution

Designed non-linear, circular courses with multimedia and storytelling for a dynamic cultural learning experience.

Stage 04

Onboarding & payments

Challenge

User-friendly onboarding and secure payment pathways.

Solution

Built intuitive, culturally-sensitive onboarding and secure payment pathways for course enrolment.

Stage 05

Pilot trial

Challenge

Ensuring the effectiveness and satisfaction of the newly integrated system.

Solution

Ran a pilot with a small user group, gathered feedback and made adjustments to optimise the system.

Stage 06

Go live & support

Challenge

Launching the complete system with continuous troubleshooting and support.

Solution

Executed final tweaks from the pilot, went live, and provided ongoing monitoring and optimisation.

The outcome

Tradition meets technology

Zion successfully transformed its education delivery, harmonising traditional teaching methods with modern technology. The bespoke LMS, seamlessly integrated with HubSpot CRM, marked a significant step toward preserving cultural learning methodologies in a contemporary educational landscape.

BROAD REFORM's collaboration empowered Zion to bridge traditional teachings with innovative technology — setting a benchmark for Indigenous education initiatives and reinforcing Zion's commitment to preserving cultural learning methodologies.

The team at BROAD REFORM go above and beyond to translate your needs in the tech space. Easy to work with, flexible and a great team of professionals — we would highly recommend them for your next project.
Krysta Briffa
Krysta Briffa
General Manager, Zion Engagement & Planning

Got a build that needs care?

Start a Conversation