Client Overview:
Zion Engagement and Planning, an Indigenous education organisation in Australia, embarked on a transformative journey to modernise its teaching methods while preserving cultural integrity. The goal was to create a bespoke Learning Management System (LMS) that honoured Australian First Nation’s circular learning methodologies and seamlessly integrated with HubSpot CRM for improved user engagement and streamlined data management.
Stage 1: Research and Selection of LMS
Challenge:
Zion sought an LMS that could accommodate circular learning paths, aligning with Indigenous teaching methods.
Solution:
- Conducted extensive research on LMS options, prioritising cultural relevance.
- Selected an LMS that supported bespoke learning flows and circular structures, ensuring compatibility with Zion’s unique teaching approach.
Stage 2: Integration with CRM
Challenge:
Zion needed a seamless connection between the LMS and HubSpot CRM for efficient data transfer and management.
Solution:
- Mediated between the technology platforms to align their structures with Zion's needs.
- Configured API connections, ensuring synchronised data transfer.
- Set up automations for real-time data updates between the LMS and HubSpot CRM.
Stage 3: Design and Development of Cultural Learning Modules
Challenge:
Creating a curriculum that respected Australian First Nations teaching methods and prioritized cultural relevance.
Solution:
- Designed bespoke learning courses with non-linear, circular structures.
- Incorporated multimedia elements and storytelling techniques for a dynamic cultural learning experience.
Stage 4: Onboarding and Payment Pathways
Challenge:
Developing user-friendly onboarding processes and secure payment pathways.
Solution:
- Designed intuitive onboarding processes within the LMS, respecting cultural sensitivity.
- Implemented secure and user-friendly payment pathways for course enrollment.
Stage 5: Setup and Rollout of Pilot Trial
Challenge:
Ensuring the effectiveness and user satisfaction of the newly integrated system.
Solution:
- Conducted a pilot trial with a small group of users to identify potential issues.
- Gathered feedback and made necessary adjustments to optimise the system.
Stage 6: Final Tweaks, Go Live, and Ongoing Troubleshooting
Challenge:
Launching the complete system and providing continuous troubleshooting and support.
Solution:
Executed final tweaks based on feedback from the pilot trial.
Went live with the complete system and provided continuous monitoring and support for ongoing optimization.
Outcome:
Zion successfully transformed its education delivery, harmonizing traditional teaching methods with modern technology. The bespoke LMS, seamlessly integrated with HubSpot CRM, marked a significant step toward preserving cultural learning methodologies in a contemporary educational landscape.
Impact:
Broad Reform’s collaboration empowered Zion to bridge traditional teachings with innovative technology, setting a benchmark for Indigenous education initiatives. The bespoke LMS not only met but exceeded expectations, reinforcing Zion's commitment to preserving cultural learning methodologies.
Conclusion:
Broad Reform's tailored solutions, from LMS selection to seamless integration and curriculum design, showcase a successful marriage of technology and cultural sensitivity. This case study exemplifies the positive impact of innovative educational solutions on preserving and advancing Indigenous teaching methods.